Mini split problems we diagnose
Tell us what you are seeing and we will take it from there.
Not heating or cooling
Indoor unit runs but the air is not the right temperature.
Blinking lights & error codes
Fault codes tell us where to start. Have the code and model number ready.
Water dripping from the indoor unit
Often a clogged condensate drain, dirty filter or coil.
Ice on the unit
Airflow or refrigerant problems that need attention.
Weak airflow, noise or odors
Dirty filters or coils, fan problems, or mold and mildew buildup.
Outdoor unit not running
Power, communication or compressor issues between indoor and outdoor units.
Before you call
- Clean the washable filters in the indoor unit.
- Check the breaker and replace the remote batteries.
- Write down the blink pattern or error code, and the brand and model number from the label.
- If the indoor unit is leaking, turn the unit off and put down a towel or pan.
How it works
Simple, fast and done right.
Call or request online
Tell us what is going on. We respond fast and can often come the same day.
We explain and quote
We find the problem and explain your options and the price before any work starts.
We get it done
We do the work, clean up, and walk you through it to make sure you are happy.
Frequently asked questions
Why is my mini split leaking water?
The most common causes are a clogged condensate drain line, a dirty filter or coil, or an installation issue such as improper slope. Turn the unit off and call us before water damages the wall or floor.
How often should I clean my mini split filters?
Many manufacturers recommend every month or two during heavy use. Check your owner's manual for specifics.
Can you work on my brand of mini split?
Tell us the brand and model when you call and we will let you know.
Other services
Help Me Andrew serves Boston and surrounding communities.